Use the Circulating Folder

The Workspace

Want to stay in control of your document workflows? In this video, you’ll learn how to confidently manage documents that are currently out for signing or approval using the Circulating folder in SigniFlow. This tutorial helps you understand the Circulating folder's full functionality so you can reduce admin delays, improve visibility, and keep your document signing process moving forward fast and securely.


Team Docs Folder Explained

The Workspace

Looking to streamline document management for your team? In this video, you'll learn how SigniFlow’s Team Documents Folder empowers team leads with full visibility and control over every document assigned to their group.
Discover how to track document progress, view real-time status updates, monitor user actions, and access detailed audit logs—all from one central location.


Use the Drafts Folder

The Workspace

You’ll learn how the Drafts Folder works, what information it retains, and why it serves as a vital safety net when things go wrong, such as power outages or connectivity issues. We’ll show you how to reopen a draft, what actions you can take next, and what to consider before cancelling a workflow. You’ll also learn how to preview documents, access the audit log, and view detailed workflow information.


Manage Completed Documents

The Workspace

We’ll show you what the Completed Folder is, how it helps you keep track of fully signed and sealed documents, and what you can do with them once they’re finalised. You'll also learn how to locate essential details, such as the document ID, creator, workflow information, and audit trail, as well as how to download or remove documents safely when necessary.


Manage Rejected Documents

The Workspace

What happens when a document gets rejected? In this SigniFlow Academy video, you’ll learn how to take control of rejected workflows using the Rejected Folder. This powerful feature helps you identify issues, trace rejection reasons, and take the next best action; without losing momentum.


How to Use the Deleted Folder

The Workspace

Ever wondered what happens after you delete a workflow in SigniFlow? In this quick tutorial, you’ll learn how to use the Deleted Folder to view audit trails, track deleted workflows, and permanently remove sensitive data — all while staying compliant and in control.


Mastering the Cancelled Folder

The Workspace

Discover everything you need to know about the Cancelled folder in SigniFlow—why it matters, what it stores, and how to manage your cancelled documents with confidence. In this video, you’ll learn how to navigate and use the Cancelled folder effectively to maintain control and visibility over workflows that were stopped before completion.


Needs Your Attention

The Workspace

Stay organised, efficient, and in control of your document workflows with SigniFlow’s “Needs Your Attention” folder. In this video, you’ll learn how this powerful task manager-style feature helps you track and prioritise every document that needs your action; From signatures and approvals to viewing and completing forms.

Master SigniFlow’s Advanced Workflow Feature

Creating Workflows

In this SigniFlow Academy video, we unpack how to use Advanced Workflow to streamline complex signing processes, assign recipients to specific documents, and customise routing paths, even when the same users are involved in different roles. Whether you're managing sign-offs across departments or handling multiple documents in one go, this feature gives you the flexibility and visibility you need to stay compliant and efficient.


How to Download Audit Logs

The Workspace

Learn how to download audit logs in SigniFlow to track document activity, ensure transparency, and meet compliance needs. See timestamps, signing methods, and IP addresses — essential for industries like finance, healthcare, and legal.


Navigating the Pending folder

The Workspace

This video shows you how to use the Pending folder in your SigniFlow workspace to manage documents awaiting action. You'll learn how to track document progress, access key info like requester and status, use action tools, and view audit logs — all to help keep your workflow organised and secure.


How to Streamline Internal Approvals with Digital Forms

Forms

In this video, we’ll show you how to use SigniFlow’s powerful Digital Forms function to eliminate paper-based bottlenecks and streamline internal approvals.


How to Customise Your SigniFlow Profile

Your Profile

In this video, we’ll walk you through how to customise your SigniFlow profile to match your professional needs.


Workspace

Creating Workflows

Upon logging into your SigniFlow account, the first thing you'll see is your workspace—a personalised, interactive interface designed to streamline your experience. This dynamic hub organises and displays all the essential tools and actions you need, ensuring seamless navigation and optimal workflow management.


Bulk Signing

Creating Workflows

Discover how Bulk Signing saves you time and effort by allowing you to sign multiple documents in one go. Learn how to preview each document, select the ones you need, and add them to the bulk signing queue with ease. Streamline your signing process and boost your productivity with just a few clicks.


Sign with your face

Facesign

Experience the next level of secure digital signing with FaceSign. This video demonstrates how FaceSign leverages facial authentication to verify signers in real-time, ensuring identity validation and compliance. With seamless integration and enhanced security, FaceSign makes digital signing faster, safer, and more reliable.


Change your language

Login screen

This video walks you through the process of changing the language of your SigniFlow menu and system. Depending on the regional server you're accessing SigniFlow from, you can switch the interface language from English to French, Portuguese, Spanish, Simplified Chinese, or Vietnamese. You can update your language preference either from the login screen (top right corner) or directly within your SigniFlow interface, as demonstrated in this video.


Change password

Login screen

Need to update your SigniFlow password? Regularly changing it—about every three months—is a great way to keep your account secure. This video walks you through the quick and easy process of updating your password directly from your profile.


Add or remove contacts

Your Profile

This video walks you through editing your profile’s contact details in SigniFlow. Your Contacts page stores all your saved contacts' information. We’ll show you how to add a new contact, remove a contact, and view your stored contact list—along with their status and details—right within the SigniFlow system.


Edit company Stamp

Your Profile

Want to add or edit a company stamp to your documents? The Company Stamp feature lets businesses place a seal on documents instead of a personal signature. This is typically a company logo or symbol but can be any icon that represents your brand. In this video, we’ll show you how to customize your company stamp to suit your needs.


Forgot password

Your Profile

This video guides you through the quick and easy process of creating a SigniFlow account from an email sent by your organization. The entire setup takes just a few minutes, with step-by-step guidance from our system to ensure a seamless experience.


Change phone number

Your Profile

This video walks you through the quick and easy process of updating your mobile number in SigniFlow. Keeping your mobile number up to date is essential for security and one-time PIN verification when needed..


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